Superfast broadband deals

Typically  no,  especially if you’re switching between providers on the Openreach network (e.g., BT, Sky, TalkTalk). Your new provider usually handles the transfer. However, if you’re moving to or from Virgin Media or a less common network, it’s wise to confirm the process with both providers to avoid overlap or sudden loss of service.

In most cases, your new Internet Service provider (ISP) will notify your old one. Still, it’s good practice to confirm your contract end date and any final bills directly; particularly if you’re switching to a network that doesn’t use Openreach. This ensures you won’t face unexpected charges.

It depends on your usage. For light browsing and emails, 10–20 Mbps may suffice. If your household streams multiple HD videos or engages in online gaming, consider 50 Mbps or more. For 4K streaming, busy families, or home businesses, 100+ Mbps is often recommended.

Many UK broadband deals, particularly ADSL and some fibre packages still use a landline connection. However, broadband-only options are available through providers like Virgin Media (cable) or FTTP (full fibre) services that don’t require a traditional phone line.

Yes, but only if you have separate lines (for example, one via Openreach and another via cable or 5G). This is often used as a failover for business continuity. For most households, it’s more cost-effective to stick with just one robust connection. 👍

Most smart TVs handle HD streams comfortably on 10–15 Mbps. For 4K/UHD, aim for 25–30 Mbps or more to prevent buffering. If multiple people stream simultaneously, factor in extra bandwidth.

• Check availability for your chosen deal ( use our search facility above ).
• Sign up with the new provider, often they’ll contact your old ISP for you.
• Set up the new router that they send to you on your activation date.
• Confirm your old contract has ended and settle any final bills.
• Enjoyyour new internet which is hopefully faster, cheaper and more reliable. 😊

Completely free broadband is rare, but social tariffs may be available to low-income households or those on certain benefits. These discounts can significantly reduce monthly costs, though they’re not typically 100% free.  Many public buildings such as libraries as well as private businesses like cafe's occasionally offer free in-premise WiFi.

Full Fibre (FTTP) tops the speed charts, often reaching 1 Gbps or more. Next in line is cable broadband (like Virgin Media), followed by FTTC (slower hybrid fibre). If your area lacks these options, you might consider a 5G home broadband plan if coverage is strong.

For an average household streaming TV, browsing, and using multiple devices, 50–100 Mbps is ideal. If you frequently upload large files, game online, or have a lot of connected devices, consider speeds of 150+ Mbps.

• ADSL (Asymmetric Digital Subscriber Line) Runs over traditional copper telephone lines. It’s often cheaper but can be slower than fibre, typically offering speeds up to around 24 Mbps.

• FTTC (Fibre to the Cabinet) Fibre optic cables connect to your local street cabinet, then copper lines carry the connection to your home. This hybrid approach can deliver speeds of up to around 80 Mbps, depending on distance from the cabinet.

• FTTP (Fibre to the Premises) Pure fibre optic cable runs directly into your home or business. This is currently the fastest widely available broadband technology, offering speeds up to 1 Gbps or higher.

• 5G Home Broadband Uses the latest mobile network standard to deliver internet wirelessly. Speeds can sometimes rival fibre, but coverage varies. A 5G router and a strong signal are required.

• Mbps (Megabits per second): A common measure of broadband speed. 1 Mbps = 1 million bits transferred every second.
• Gbps (Gigabits per second): A faster measure of speed. 1 Gbps = 1,000 Mbps. When you see 1 Gbps packages, they’re essentially 1,000 Mbps.

Tip: Higher Mbps or Gbps means data can be transferred more quickly, so tasks like streaming or downloading large files happen faster.

If you require faster, more stable speeds for remote work, HD/4K streaming, or gaming then fibre is a solid choice. If you only browse lightly or check emails, a more basic service might be enough. However, fibre packages are increasingly affordable, making them worth considering even for moderate use.

Yes. 300 Mbps comfortably supports two users, even if both stream in 4K or attend video calls simultaneously. You’ll have ample bandwidth to spare for other tasks and devices.

For many households, 1 Gbps (1000 Mbps) is more than enough. However, if you have a tech-heavy family, multiple gamers, home offices, 4K streams, large file transfers then ultra-fast speed can improve performance and future-proof your setup.

• You might experience a brief downtime on your switch date, typically lasting from a few minutes to a couple of hours. Plan ahead if you rely on the internet for work or important tasks.

Most providers offer a 14-day cooling-off period for new contracts. If you cancel after this period, early termination fees may apply. Always check the terms of your deal to confirm deadlines or penalties.

If your provider services the new location, you may be able to transfer your existing deal. Otherwise, you’ll need to cancel or switch. Some ISPs offer a home-moving service, but be sure to confirm any fees.